Privacy Policy

Effective Date: January 1, 2025

At Dropgala, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By using www.dropgala.com and related services (collectively, the "Service"), you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • Information You Provide:
    • Account Details: Name, email address, and password when you create an account.
    • Subscription Information: Payment details and billing information for paid plans.
    • Uploaded Content: Screenshots and other files you upload to the Service.
  • Information We Automatically Collect:
    • Device Information: Device type, operating system, and browser information.
    • Usage Data: Logs of your interactions with the Service, including access times, pages viewed, and features used.
    • IP Address: For security and analytics purposes.
  • Information from Third Parties:
    • Payment Processors: Limited information from payment providers to verify transactions.
    • Integrations: Data from third-party services you choose to connect, such as cloud storage providers.

2. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve the functionality of Dropgala.
  • Personalization: Tailoring your experience, such as suggesting tags or organizing your screenshots.
  • Communication: Sending account updates, subscription notices, and Service announcements.
  • Security: Monitoring for fraudulent or unauthorized activities.
  • Compliance: Ensuring adherence to legal obligations and Terms of Service.

3. How We Share Your Information

  • With Service Providers: Payment processors, analytics providers, and cloud hosting services to operate and enhance our Service.
  • Business Transfers: In connection with a merger, sale, or acquisition of our company or assets, your information may be transferred to the new entity.

4. Data Storage and Security

We implement industry-standard measures to protect your data, including:

  • Encryption: Screenshots and sensitive data are encrypted during transmission and storage.
  • Access Controls: Restricted access to your data to authorized personnel only.
  • Regular Audits: Monitoring our systems for vulnerabilities and breaches.

5. Your Rights

You have the following rights concerning your personal data:

  • Access and Portability: Request a copy of your data.
  • Correction: Update or correct your information.
  • Deletion: Request the deletion of your account and associated data.
  • Restrict Processing: Limit how we use your data.
  • Withdraw Consent: Opt-out of non-essential communications.

To exercise these rights, contact us at support@dropgala.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

  • Essential Cookies: For login and session management.
  • Analytics Cookies: To gather insights on usage patterns.
  • Preference Cookies: To remember your settings and preferences.

You can manage your cookie preferences in your browser settings.

7. Third-Party Services

Dropgala may integrate with third-party services (e.g., cloud storage, payment processors such as Stripe). Please review their respective privacy policies to understand how your data is handled by these providers.

8. Children's Privacy

Our Service is not intended for children under 13, and we do not knowingly collect data from them. If we become aware of such data, it will be deleted immediately.

9. Data Retention

We retain your data for as long as necessary to provide the Service or comply with legal obligations. If you delete your account, we will remove your data within a reasonable timeframe, except where retention is required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the Service after such updates constitutes your acceptance of the new terms.

11. Your Rights & Choices

You have the right to: Access, update, or delete your personal data.

Opt-out of marketing communications. Request data portability.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Dropgala Support

Email: support@dropgala.com